All posts by nit
10 Tips To Get Your Property Ready For Summer
It’s time to get your apartment complexes and rental properties ready for summer.
The warm weather means your residents want to get outside and enjoy the community features you offer. Any pool areas, bbq pits, and picnic areas should be ready and inviting for summertime use and the social atmosphere that makes your property stand out.
Make sure you and rentals are ready for summer with these tips:
- Pool Safety – Get the pool cleaned and in prime condition for summertime splashes. If you do not have a lifeguard on duty, check to make sure your posted safety signs are visible and aren’t faded by winter weather or the sun. Check that locks and gates are in good condition to further protect young residents in your community.
- Fill the Propane – Nothing can kill a summer BBQ faster than a grill that runs out of fuel in-between burger flips. If you want your residents to use the community space you provide, make sure the propane tank is full and keep an extra on hand, in case your residents need to make a quick switch.
- Pull out the summer maintenance checklist– Each season calls for different routine maintenance. Your team should be prepared to add summer chores to their to do list like: servicing the pool, cleaning grills, organizing outdoor community areas, adjusting the irrigation system, and getting ready for A/C maintenance calls.
- Set Your Water – When the temperatures start to rise, servicing the irrigation system can result in big savings on water usage, prevent landscape damage, and reduce standing water. You should also program your sprinkles to optimal summer use settings, to keep your landscape looking fresh and reduce over watering.
- Fire Wise – Make sure your property is prepped for high heat and that fire dangers are removed. Outside bushes and trees should be trimmed backed and dead plants removed. Additionally, make sure any grills owned by the property or your tenants are properly ventilated and positioned away from buildings. Make sure to double check your local laws about fire extinguisher requirements for landlords.
- Service the Air Conditioners – Enlist the help of a professional to service the A/C unit at least once a year. They will be able to check the unit, clean coils, adjust dampers, and look for any other potential problems. It is also important to remove trees, debris, or trash that can obstruct proper operation. These measures can prolong the life of a heating and air system.
- Check chairs, umbrellas and tables – Multifamily renters are about to spend more time outdoors, that means any chairs, tables and umbrellas are going to get a lot of use. Your property will be more inviting and safer if those community fixtures work properly.
- Send a Friendly Rule Reminder to Residents – The warm weather and late sunset times brings people outside late into the night. Remind your residents of the complex’s quiet hours and any rules about using the pool, grills, and community amenities. Make sure to include information about your guest policies and parking.
- Check Your State and Local Requirements – Did you know that in Washington, D.C. the housing code requires landlords to put screens on windows and doors from March 15 through November 15 to protect tenants from insects and pests? Make sure you are following state and local laws for seasonal requirements like this for landlord compliance.
- Don’t Forget About Renewals – With all the fun your residents are having this summer, take advantage of asking for renewals while spirits are high. Try hosting a community event, like a BBQ or pool party, and offer renewal incentives. The more your remind your tenants about how much fun it is to live in your property, the more likely they will stay.
When it comes to summer at your rental properties, remember to prioritize safety by encouraging your tenants to socialize and enjoy themselves responsibly this season.
Credit to Kaycee
Kaycee manages marketing and media relations for Rentec Direct, bringing a unique perspective to the world of property management and proudly shares industry news, products, and trends within the community
Make Your Dream Come True!
Spring and Summer Energy-Saving Tips
by energy.gov
Here you’ll find strategies to help you save energy during the spring and summer when the weather is warm and you are trying to keep your home cool. Some of the tips below are free and can be used on a daily basis to increase your savings; others are simple and inexpensive actions you can take to ensure maximum savings through the spring and summer. For more ways to stay cool while saving energy, check out our Energy Saver 101 infographic, covering everything you need to know about home cooling.
If you haven’t already, conduct an energy audit to find out where you can save the most.
Also check out tips to save energy during the fall and winter.
Use Your Windows to Gain Cool Air and Keep Out Heat
- If you live in a climate where it cools off at night, turn off your cooling system and open your windows while sleeping. When you wake in the morning, shut the windows and blinds to capture the cool air.
- Learn more about natural ventilation.
- Install window coverings to prevent heat gain through your windows.
- Find out about window treatments and coverings that can improve energy efficiency.
Operate Your Thermostat Efficiently
- Set your thermostat as high as comfortably possible in the summer. The smaller the difference between the indoor and outdoor temperatures, the lower your overall cooling bill will be.
- Keep your house warmer than normal when you are away, and lower the thermostat setting to 78°F (26°C) only when you are at home and need cooling. A programmable thermostat can make it easy to set back your temperature.
- Find out how to operate your thermostat for maximum energy savings.
- Also see the ENERGY STAR® June 5, 2008, podcast for video instructions on operating your programmable thermostat
- Or see ENERGY STAR’s guidelines for programmable thermostats.
- Avoid setting your thermostat at a colder setting than normal when you turn on your air conditioner. It will not cool your home any faster and could result in excessive cooling and unnecessary expense.
Use Fans and Ventilation Strategies to Cool Your Home
- If you use air conditioning, a ceiling fan will allow you to raise the thermostat setting about 4°F with no reduction in comfort.
- Learn more about using a ceiling fan to increase cooling efficiency.
- Find ENERGY STAR ceiling fans.
- Turn off ceiling fans when you leave the room. Remember that fans cool people, not rooms, by creating a wind chill effect.
- When you shower or take a bath, use the bathroom fan to remove the heat and humidity from your home. Your laundry room might also benefit from spot ventilation. Make sure bathroom and kitchen fans are vented to the outside (not just to the attic).
- Find ENERGY STAR ventilating fans.
Keep Your Cooling System Running Efficiently
- Schedule regular maintenance for your cooling equipment.
- Learn about operating and maintaining your air conditioner, evaporative cooler, or heat pump.
- Avoid placing lamps or TV sets near your room air-conditioning thermostat. The thermostat senses heat from these appliances, which can cause the air conditioner to run longer than necessary.
- Learn additional tips for operating a room air conditioner efficiently.
- Vacuum registers regularly to remove any dust buildup. Ensure that furniture and other objects are not blocking the airflow through your registers.
Don’t Heat Your Home with Appliances and Lighting
- On hot days, avoid using the oven; cook on the stove, use a microwave oven, or grill outside.
- Install efficient lighting that runs cooler. Only about 10% to 15% of the electricity that incandescent lights consume results in light—the rest is turned into heat.
- Learn more about your options for efficient lighting.
- Find out when to turn off your lights.
- Purchase ENERGY STAR lighting products.
- Take advantage of daylight instead of artificial lighting, but avoid direct sunlight.
- Learn more about strategies for efficient daylighting.
- Wash only full loads of dishes and clothes. Consider air drying both dishes and clothing.
- Learn more about efficient dishwashing and laundry.
- Take short showers instead of baths.
- Learn more ways to reduce your hot water use.
- Minimize activities that generate a lot of heat, such as running a computer, burning open flames, running a dishwasher, and using hot devices such as curling irons or hair dryers. Even stereos and televisions will add some heat to your home.
- Learn more about avoiding heat buildup in your home.
Keep Hot Air from Leaking Into Your Home
- Seal cracks and openings to prevent warm air from leaking into your home.
- Learn more about air sealing new and existing homes.
- Add caulk or weatherstripping to seal air leaks around leaky doors and windows.
- Find how to select and apply the appropriate caulk.
- Learn how to select and apply weatherstripping.
- Find out other ways to improve the energy efficiency of your windows.
Lower Your Water Heating Costs
Water heating accounts for about 18% of the energy consumed in your home.
- Turn down the temperature of your water heater to the warm setting (120°F). You’ll not only save energy, you’ll avoid scalding your hands.
Turning Dreams into Reality
SEO Tips for Your Property Management Website
As you begin to build your professional property management website a key component of your new online marketing strategy is making your website easy to find on the Internet. To do this, you need to effectively position your brand in search engine results like Google; this strategy is referred to as SEO, Search Engine Optimization, and is as important as creating your website.
Imagine all the effort you spent inputting content to make your website look beautiful and attract the right renters, only to have it all go to waste because people can’t easily find you online. The good news is, there are simple and effective ways to boost your visibility online in search results, while simultaneously improving related marketing efforts with social media and rental advertising.
This article provides guidelines as a starting point to begin your SEO for your property management website. SEO requires constant monitoring to ensure your website stays visible in search results, as long as you take simple steps regularly you should not have a problem maintaining your position online. It takes a little more work up front and will continue paying off into the future of your business.
To fully understand the point of your SEO needs, effort and results, let’s set up a relatable scenario.
Imagine you own a rental business in Portland, OR. You want renters in Portland to find your website when they enter this search term into Google “available rentals in Portland, Or” or “property managers in Portland”.
When an online searcher attaches a specific city or location to a search query the page that pops up on the search engine ranking page is called the Local Search Results.
Goal: Get listed for Portland, OR local search engine results.
Optimize Information on Your Business’ Website
Your website’s content contains the most important information for letting Google know your relevancy to the search query.
Here are things to do optimize your website content:
- Domain name: Create a domain name that reflects your business type and location. Example: choicepropertymanagementportland.com
- For more information about domains and to register a free domain name go to this article from Rentec Direct : Free Domains and Website Hosting for Property Managers
- When you design your website, add keywords to each page that identify your business, its services and its location.
- Include your business’ name, address and phone number to each webpage, not just your homepage and contact page.
- Beyond highlighting your rental business, include information about your local area as well to your website copy. This will associate your business with the nearby vicinity and more importantly give your post entail renters valuable information about the community they may choose to live. For example, note what section of town you have rentals in and what parks, restaurants, and area attractions are nearby. Not only will this added info help improve your website copy for new renters, it will also boost your search visibility as a local business.
Improve Your Business Listings on Local Websites
One of the best ways to boost local SEO is to ensure the availability and consistency of your business’ listing information across third-party sources. Google and other search engines constantly scan these sites to develop a stronger understanding of your business and location.
If your business isn’t listed or the information is incomplete or inaccurate, you risk diminishing the value of how your business is ranked on search engine results.
Here are things to do to take control of your local business listings:
- Important local business listings include Yelp, Facebook, Google Business and Yellowbook. If your business is already listed and has a profile on these sites, make sure you “claim” the listing and that the business name, address, phone number are posted and accurate. Update all the information and delete any duplicate listings or pages. You may find you need to contact the site owner in order to take control of the listing.
- Improve your listing to include photos, hours, contact information, your website address and a business profile of the services you offer.
- Make sure your listing is attached to relevant categories so it can be properly optimized and correlated with your industry. For optimized property management listings, include categories and keywords like rentals, real estate, property management and the city or location you service.
Create a link strategy
Links that point towards your website or direct people away to other related content play an important role in your SEO strategy. Relevant links to and from your website establish authenticity and credibility to your website and show search engines how you relate to the location and industry you are trying to rank for. Make sure you only focus on links that are relevant to your industry as to not damage the credibility of your website.
Here are actions to take to ensure a good link strategy:
- Create a directory of community resources like great nearby restaurants, stores, and community attractions, that you can link out too. This establishes your website as truly local to the community you want to rank for and provides your renters with valuable local information.
- Talk to local business to see if they will give your tenants a discounts for services that they will promote online and link back to your website.
- Contact the local Chamber of Commerce and city to be linked to on their websites as a resource for new residents to find housing.
- Ensure all your vacancy advertisements that are syndicated to rental listing sites include a link back to your website.
- Find industry related blogs and offer to write a guest post with a link back to your website. (If anyone wants to write for the Rentec Direct Blog, contact Kaycee for the guidelines).
Encourage and Respond to Online Reviews
User reviews build your business’ reputation in the industry, influence buying decisions and also help with SEO. Engaging with your online reviews, whether positive or negative, provide SEO benefits by showing your activity and relevancy online
- Encourage your renters and owners to leave reviews about their experience with your rental business. The more positive authentic reviews about your business, the better your business will appear in search.
- If you notice negative reviews are being posted about your management or properties, make sure to respond to them and truly evaluate if you need to change your practices. If the reviews simply come from a negative, angry renter you should still acknowledge their concerns and try to mediate. If the reviews are justified you should consider doing something about the problem.
- Review sites include Yelp, Google+, Google My Business, Facebook and others. Let your renters and owners have the option to post on whatever platform they are most comfortable with. Don’t harass people for reviews, they should always come naturally to prove authenticity.
- Never post fake reviews. You will be discovered and you could lose your visibility in search and your credibility in the industry overall.
Include Social Media in your Online Marketing Plan
Social media is becoming a vital role in modern day marketing. Since social media is already an online platform, you need to attach your new website to your social media accounts. Social media platforms like Facebook, Twitter, Google Plus, Instagram and Pinterest are a great way to be found online and engage with your potential renters and audience.
- Share property photos, renter tips, discounts, promotions, inspection updates, and community events on your rental business’ social media pages.
- Develop a social media strategy that involves regular posts and engagement. The more followers and engagement your receive, the higher your pages will appear in search.
As you will see, a lot of SEO requires a big effort up front to design a website with relevant copy and content related to your location and industry. After a website is created, in order to appear high in local search results you need to engage with your residents on review websites and seek available links to and from your website.
SEO is an important part of any business’ marketing strategy. We will continue to provide helpful articles and SEO tips specific for property managers and landlords so your business can stand out online and attract the best renters.
Credit to Kaycee
Kaycee manages marketing and media relations for Rentec Direct, bringing a unique perspective to the world of property management and proudly shares industry news, products, and trends within the community.
10 Ways to Keep Your Home Cool This Summer
If you don’t have an A/C unit, want to keep your electricity costs down, or simply don’t trust your property’s outdated cooling system to work efficiently, we’ve put together the top simple and affordable tips for keeping your house cool this summer.
- Switch your ceiling fans. Change your ceiling fan setting so the blades turn counter-clockwise in the summer. This seasonal fan adjustment will force air down into the room creating a windchill effect, that will make the room feel cooler (even if it isn’t). Check out this video for how to easily change your ceiling fan’s direction of rotation.
- Change Your Bulbs. Traditional incandescent bulbs turn about 90 percent of the electricity they use into heat, and only 5 to 10 percent into light. By switching to fluorescent, compact fluorescents or LED lightbulbs your lighting systems won’t be adding unwanted heat inside your home. Plus these types of bulbs last longer and use less energy so you’ll be saving money in the long run beyond your cooling bill. Not sure you want to commit to higher priced LED bulbs, Lloyd Alter provides a great explanation of the different types of LEDs and his experience converting his home to 100% LED lighting for treehugger.com.
- Turn off the lights. Even better than changing your lightbulbs, try to use as little artificial lighting as possible. The longer days means you can rely on natural sunlight to see throughout the day. So flip the switch when you leave a room and let daylight be your guide during your summer activities.
- Unplug electronics. Although seemingly minimal, your electronics still use electricity when they are plugged in and not turned on. Try unplugging your tv, chargers and computers when they aren’t in use, to avoid the passive heat generation.
- Don’t touch Your stove – It’s time to get creative with your summertime meal prep. Using your stove or oven in the summer can significantly increase the inside temperature of your house. After all the work you’ve spent trying to keep hot air from coming inside, why would you reverse it by making heat source from within.There is a reasons grilled foods are associated with summer, so it’s time to fire up the bbq. For stovetop cooking, try using an electric skillet setup outside for easy cooking options. You can essentially make anything that you would saute or pan fry in an electric skillet without ever needing to touch your stove. If you don’t have an outdoor patio to keep the heat outdoors, instead of cooking on skillet, you can try using your slow cooker at night, so the appliance is on during the coolest part of the day, resulting in minimal house heating.
- Install Blackout window curtains. Keeping your blinds or curtains closed during the summer essentially prevents your home from becoming a miniature greenhouse, especially if you have a south- or west- facing windows. Adding blackout curtains to your windows can provide additional protection for keeping the heat out during the summer. The Department of Energy claims that, “Studies demonstrate that medium-colored draperies with white-plastic backings can reduce heat gains by 33%. Check out more elaborate energy-efficient window treatments for keeping out summertime heat at Energy.gov.
- Consider Outdoor Window Treatments. Hang tightly woven screens or bamboo shades outside the window during the summer to stop 60 to 80 percent of the sun’s heat from getting to the windows. If you rent your property, make sure to check with your landlord or HOA about allowable outdoor window coverings.
- Open Up the Windows (at night). You can help get rid of unwanted heat through ventilation if the temperature is lower outside than it is inside. To facilitate ventilation, window fans should be located on the downwind side of the house facing out. A window should be open in each room. Interior doors must remain open to allow air flow.
- Try this fan hack. Fill a mixing bowl with ice (or something equally cold, like an ice pack or ice block) and position it at an angle in front of a large fan, so that the air whips off the ice at an extra-chilled, extra-misty temperature. Trust us: it’s magic.Put a block of ice (in a pan big enough to catch the melted volume of water) in front of the fan. Makeshift air conditioning!
- Tint your windows. If you don’t want to commit to new window treatments or hate the idea of keeping the outdoors out of view all summer long, try a temporary tinting solutions for your windows. Gila makes window film that clings to your window as a temporary heat reducing fix.
Credit to Kaycee
Kaycee manages marketing and media relations for Rentec Direct, bringing a unique perspective to the world of property management and proudly shares industry news, products, and trends within the community. More from this author.
Move Smarter!
Tech Secrets from Rising Real Estate Stars
Online reviews aren’t just for restaurants; they are equally useful for real estate marketing. They also happen to be Kimberly Sethavanish’s secret weapon.
Sethavanish, a salesperson at Century 21 Alliance in Santa Rosa, Calif., has gained three listings from clients finding her positive reviews on Yelp. After each transaction, Sethavanish asks her clients to share their experience with her services and, for the most part, they are happy to help. And best of all, these highly persuasive online reviews are free.
“If you’re not putting yourself out there, you’re not able to be found. That’s worse than anything else,” says Sethavanish, a member of REALTOR® Magazine’s 2016 class of 30 Under 30.
For this year’s 30 young entrepreneurs, technology and online tools are a way of life in their business, keeping them connected to clients and organized at the office and helping to smooth out any bumps in the road to a successful transaction.
We asked a few of the 30 Under 30 honorees to share the tech tool that keeps them on track. Here’s what we found:
They’re Paperless
In addition to online reviews, Sethavanish is also a fan of DocuSign because it helps cut the response time in her hot seller’s market. “I’ve seen it make or break a sale,” she says. “With DocuSign, you can get your counteroffer in before someone else does.”
Several other 30 Under 30s also attest to the benefits of electronic signatures.
Shari Anhorn, CRS, GRI, team member and broker-owner at Brokers 12 Inc. in Minot, N.D., has been using DocuSign, a REALTOR Benefits® Program partner, since 2011, putting her among the first agents in Minot to use electronic signatures.
“This is rural North Dakota, and to be able to have a seller or buyer who is two hours away sign a document from afar is tremendous,” she says. What’s more, many of her clients are military personnel who have to purchase property sight unseen, and DocuSign has eased the process, Anhorn says.
But some 30 Under 30 members are careful not to assume every client knows how to use even the most basic technology.
The market that Diego Espinoza-Martinez, salesperson with Keller Williams Realty-Tulare in Visalia, Calif., serves is largely agricultural and heavily impoverished. While he uses DocuSign with some clients, it’s not always appropriate, he says. Instead, Espinoza-Martinez takes the time to learn his clients’ comfort level with technology and then decides on the appropriate tools for the transaction.
Another tool for going paperless is Genius Scan, available through both the App Store and Google Play. Wade Corbett, CRS, GRI, salesperson with Keller Williams Realty in Raleigh, N.C., is an avid user. “I scan a business card and import it into my database. That way, I don’t have to carry around a bunch of cards,” he says.
Genius Scan can be used to scan forms, receipts, or a multitude of other real estate documents from your smartphone. Save the images as PDFs and email them on the go. You can also export the files to your cloud service of choice, such as Dropbox or Google Drive.
Alexander Parker, also a 2016 30 Under 30 honoree, creates property folders in Dropbox for his clients, where they can share pictures, maps, and other relevant documents. Parker, salesperson with Lord & Stanley Realty in Tallahassee, Fla., is also rarely without his iPad so that he can access files anywhere and look them over with clients in the field.
In San Diego, Sarah Davis, SRES, broker owner of Davis Estates, takes her Surface Pro tablet to every client meeting. “I can take it to a showing and the buyers can sign a purchase order and send it to the listing agent while we’re still in the house,” she says. In California, agents are required to give a copy of the contract to the signer at the time it is signed, so she emails a copy to her clients directly from her tablet.
For software, she uses Microsoft OneDrive for Business, a secure cloud service, for all her transaction files. “It’s safer than email, and if my computer dies, everything is still in the cloud,” Davis says.
They Work Hard at Staying in Touch
Connie Chung, salesperson with Vanguard Properties in San Francisco, considers herself old-fashioned when it comes to staying in contact with her clients. She prefers dinners and coffee meetings over informal emails. “I can see their facial expressions, hear the tone of their voices, and have them hear mine,” she says.
And when a client needs more attention — when they’ve expressed unhappiness with a property or have an issue that needs to be resolved — Chung says that writing an email is the last thing you should do. “I find it simplifies my life if I pick up the phone, so I can really hear where they are coming from and ask if we can meet for coffee,” she says. “A lot of times, meeting face-to-face takes away any discomfort for both parties.”
On the social media front, she engages with clients and her sphere predominantly through Instagram. “Recently, I was touring a new development. It was great to wear a hard hat and neon vest and post behind-the-scenes photos that a lot of people don’t usually get to see,” she says.
Corbett describes his database as the core of his business, so he uses Brivity, a cloud-based CRM, to stay in touch. “It helps me follow up better and makes me able to utilize my time better,” he says.
Honoree Rebekah Eaton, associate broker with RealtySouth-MB-Crestline in Birmingham, Ala., is always looking for meaningful ways to stay connected to her sphere. So she recently started using BombBomb, a service that helps users produce video greetings that can be shared via email or text. “I take a little time to record a short video saying, ‘Thinking about you.’ And then I send it on. Bam.”
They Prefer to Market in a Meaningful Way
Scott Steadman, a Windermere Real Estate agent in Draper, Utah, uses his real estate blog to tell the story of his clients. “I talk about the family who spent years gathering around the fireplace for birthdays and holidays, and how that room was the place where they felt whole,” Steadman says. “Pairing posts like that with social media always gives my followers a reason to come back to my website for more info.”
Consistency is also key, Steadman says, so he rarely lets more than a few days separate his posts, which cover everything from market trends to before-and-after renovation photos.
Brittany Barsky-Allison, team member with Wydler Brothers in Bethesda, Md., focuses on promoting her business on Facebook in a “fun, organic way.” She creates an advertising campaign for every one of her listings, and she often posts pictures with clients or of homes she’s toured on her personal and business pages. She celebrates each closing with a status update and is frequently “liking” and commenting on her friends’ statuses and photos.
“This has helped me to pick up referrals and create a sense of expertise amongst my peers,” she says. “Brokerages must continue to place more emphasis on the people in the real estate industry and recognize that people buy homes, not computers, robots, or smartphones. Technology strengthens our industry, but people are at the core, and we cannot forget that simple fact.”
Barsky-Allison uses Salesforce.com to track her pipeline and communicate with her sphere of influence. She sends out weekly and monthly emails as well as monthly market updates, and acknowledges the buy or sell anniversaries of her clients by sending a note or gift.
Customer service is a top priority for honoree Jessica Bean, salesperson with Century 21 Price Right in Lewiston, Idaho. That’s why she arms herself with data from NAR’s Realtors Property Resource® before every marketing or listing presentation.
“It’s one of the most integral pieces of my business,” says Bean, who will compare RPR’s detailed reports against her own research on comps as well as the assessed value of a property. The reports also help her make the case that presale updates can make a listing much more attractive.
Bean also notes that RPR can help her craft a competitive offer in the seller’s market that currently defines much of her area. She uses it to help buyers put themselves in sellers’ shoes, explaining how she’d use the RPR data to price the home if she were the listing agent on the property. And finally, Bean loves the fact that she can pull RPR up on her phone on the go: “I literally use it every day in my business. Man, it’s a lifesaver for me.”
Credit to Erica Christoffer
Erica Christoffer is a consulting editor for REALTOR® Magazine.