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4 Surefire Tips for Better Listing Photos

Simply understanding how to use a few key camera settings and pieces of equipment can make all the difference.

It can’t be stressed enough: Great photos help sell homes. The National Association of REALTORS®’ own research shows that well over 90 percent of home shoppers look online for at least a part of their search. For almost half of all buyers, accessing digital listings is the very first step in their process. And while there’s been much speculation as to the homebuying behaviors of millennials, this much is known for sure: Digital natives are much more comfortable with browsing home listings from mobile devices.

None of this is breaking news, but it does highlight just how important digital representation can be when you’re trying to show a home. One industry study found that when listings were accompanied by high-quality photos taken with professional equipment, they spent significantly less time on the market and fetched a premium of $3,400 on average.

Unfortunately, interior shots pose a variety of photographic challenges that are difficult for amateur photographers. Real estate pros shouldn’t be expected to transform overnight into professional camera wielders, but you can certainly benefit from a few tricks up your sleeve and some decent equipment.

Don’t Turn Toward the Light

This scenario might feel familiar: You want to show off the new windows in your client’s living room, but every time you snap a photo, the image is totally blown out. Photos with dark foregrounds and overexposed windows are a common problem that happens when ambient light from the outdoors tricks the camera’s light meter into overcompensating. A flash will balance out the lighting in the room, giving you a better shot. Alternatively, you can use your camera’s manual controls and settings. The right settings depend on the kind of equipment you have, however. For many point-and-shoot digital cameras, it’s mainly a matter of adjusting the ISO, although you may want to set the aperture to f/2.8 as well, if your camera offers that flexibility. For shots near a window, typically an ISO setting of around 400 to 800 works well, although you may want to go higher if you have particularly low light in the foreground. If you have full manual control of your camera, you can increase the shutter speed, which will allow less light into the camera sensor.

Try HDR Tonemapping

The main problem with photographing daylit interiors is that it’s difficult to balance between ambient daylight, artificial lighting, and dark shadows behind walls and in rooms away from the foreground. This situation presents a range of different exposures, and while the human eye automatically adjusts for the various levels, the camera will have a hard time making sense of it all. HDR, which is short for high dynamic range, is a common tool for handling such lighting situations. In essence, the photographer takes three or four photos in rapid succession, which are then combined into one image using specialized software like HDRSoft. Usually, one shot is at normal exposure, one is overexposed, and one underexposed. When those three exposures are combined into one, you’ll see all the details that the human eye can perceive. This results in photos with a vibrant, luminous quality.

Many point-and-shoot cameras have an exposure value meter, which can help you compose under- and overexposed shots. Generally, the meter reads a value of zero on the normal setting, +1 or +2 for overexposed shots, and —1 or —2 for underexposure. Use a tripod so you can play with different exposures while maintaining the same angle on each shot. You’ll also want to make sure automatic flash is turned off for this method. It takes time to perfect this technique, of course, but it can help you capture more detail in challenging settings.

Buy the Right Equipment

Unless you have a surgeon’s steady hands, you’re going to need a tripod in some situations. A tripod helps compose poised shots and avoid blurry photos, but it’s also incredibly important if you’re dabbling in HDR or mixing up shutter speeds. The longer your exposure time, the more likely it is that subtle movements will show up in the final product. You should use a tripod anytime you nudge the ISO to a higher range. Also, if you’re taking wide shots of the home’s exterior or enlarging your photos, even the tiniest shake will be a lot more obvious. In certain conditions, even the slightest breath can create a shaky shot. Avoid this dilemma with a lightweight foldable tripod.

You may also want to invest in a point-and-shoot with a wide-angle lens. When buyers are browsing through real estate listings, they really want to get a sense of the space. But that’s difficult to translate into photos unless you have a wide-angle option. This is important not just for exterior shots but for indoor compositions as well. A wider lens in the interior gives rooms a sense of luxury and space that you just can’t get with a regular shot. Point-and-shoot cameras that have a large range in their focal length specification are ideal; the lower the value at that end of the range, the wider the shot will be.

If you’re really interested in refining your shots, you’ll want a camera with manual controls that allow you to adjust shutter speeds on your own. Or it may be time to graduate to a digital single-lens reflex camera, especially if you want to experiment with wide-angle lenses (with focal lengths under 35mm, used for very wide shots). DSLRs have come down in price recently, especially since manufacturers like Canon and Nikon have introduced entry-level DSLRs aimed at beginner photographers. Usually these run for around $300 to $700, and they are available with bundled lens kits to get you started trading out lens lengths for sharper photos.

Get Rid of the Clutter

Staging photos ahead of time by cleaning off counters, tabletops, and floors can turn an ordinary listing into a real stunner. Clear your photography appointment with your client before you arrive, and tell them to clean, clean, clean. Even a detail as minute as a crooked picture frame or a rolled carpet edge can detract from your photos, so be sure to run over your shots with a fine-toothed comb. Decluttering means no power cords or vacuum cleaners in the shot—but it doesn’t mean completely sterile surfaces. A few welcoming touches like a stack of books, a vase of flowers, or a set of candles will make the space feel lived-in and homey. After all, that’s what you’re really selling anyway: a vision of buyers’ future lives in a new and welcoming abode.

 

Credit to Erin Vaughan

Erin Vaughan is a blogger, gardener, and aspiring homeowner.  She currently resides in Austin, TX where she writes full time for Modernize, with the goal of empowering homeowners with the expert guidance and educational tools they need to take on big home projects with confidence.

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5 Things to Do When a Tenant Stops Paying Rent

I got into the landlord business purely by accident. Everything was going well, at least, for a while.

I thought I was lucky since my screening process consisted of a neighbor knowing a person who needed a place. Eventually, not surprisingly, my tenant stopped paying rent.

Since I didn’t have much experience as a landlord at the time, I listened to my tenant’s excuses and regularly took rent payments late. Before too long, my tenant was six months behind on rent.

Yikes!

I learned a thing or two since then, and now I know what to do when a tenant stops paying rent. If you’re a landlord, you should know, too.

1. Talk With Your Tenant

There’s a phrase I learned from Dr. Phil: “You teach people how to treat you.” By being a pushover with my tenant, they learned that when their bills piled up, rent could be skipped here and there without any repercussions.

Instead, I should have talked with my tenant. I should have asked what the problem was. It’s a good thing to be understanding, but tenants need to realize that they need to pay rent on time, or they can’t stay.

If you don’t pay, you can’t stay.

Let them know that you still need to pay your bills and, therefore, can’t afford not to receive rent.

The first time rent is late, let your tenant know that because you understand that renting this place has become a hardship, you’re willing to let them out of their lease early without penalty if they leave by the end of the week. If they don’t want to do that, let them know that you’ll be giving them a formal eviction notice.

That might be all it takes to get your tenant back on track and paying rent on time. When faced with the idea of needing to leave the property, quickly finding another place, and coming up with moving costs (not to mention paying rent and security deposit elsewhere), paying rent to you will probably become a top priority.

2. Send a “Pay or Quit” Notice

Almost every state requires a landlord to send a “Notice to pay or quit” when a tenant fails to pay rent. Basically, this is a formal letter (or email) that says “Hey, you forgot to pay rent! You have X days to pay it in full, or your lease will be terminated and you’ll have to move out.”

In most states, this “X” notice period is short, in the range of 3 to 5 days. If they don’t pay, and they don’t move out, then you can formally terminate their agreement and they lose the right to occupy the dwelling. If they still refuse to leave, then you have to file an action with your local eviction court.

3. File an Eviction Action

The only way to legally “force” a tenant out of a property is with the sheriff’s help. A landlord is never allowed to lock out a tenant or turn off essential utilities.

If you have a rogue tenant, you might have to go down to your local courthouse and fill out the proper paperwork for an eviction hearing. They will likely want to see the “Notice to Pay or Quit” that you sent, so be sure to bring that with you.

Once you pay the court fees, the administrator will schedule your hearing, which is usually 2-6 weeks out. You might be responsible for serving the tenant the subpoena, but some courts will do this for you.

Then, show up on your court date, explain your case, and hopefully you will win a judgement against the tenant. Then you can hire the sheriff to remove the tenant by force.

4. Pay Your Tenant to Leave: Cash for Keys

If your tenant doesn’t pay the rent after your talk, you still have a chance to avoid the eviction process. You can make a deal. If your tenant isn’t paying the rent because of financial problems, they might be motivated to move pronto if you pay them.

Yes, I know that this idea feels wrong. They owe you money, so why should you pay them?

You need to get your emotions out of this, and weigh the costs and benefits in a businesslike manner to help you make the decision. An eviction will get the tenant out. But it won’t be immediate. Check with your jurisdiction to find out how long evictions typically take.

Hint: Evictions generally take longer than you want to wait, typically one to three months.

Evictions generally (always) take longer than you want to wait.

If your tenant leaves immediately because you paid them, say, $250, $500, or even $1,000, you will probably be better off, not to mention the stress you’ll save yourself over the next month or more from going through the eviction process then trying to collect on the judgment.

5. Consider Hiring a Property Manager or a Lawyer

If you just aren’t the type to deal with a tenant who stops paying rent, or if you aren’t enforcing timely rent payments each month, you might be better off hiring a property manager. The same tenant who might try to get away with not paying you for a month or two probably won’t try that once a professional property manager is in charge.

The management company is a neutral third-party with systems in place for handling unpleasant situations.

Alternatively, you could hire a lawyer who will try to hunt down your money and barrage the tenant with notices and formal letters.

Credit to Laura Agadoni

Laura is a landlord, journalist, and author of New Home Journal: Record All the Repairs, Upgrades and Home Improvements During Your Years at…. Her articles appear in various publications such as Trulia, The Houston Chronicle, The Motley Fool, SFGate, Zacks, The Penny Hoarder, and loanDepot.

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How to Submit a Helpful Maintenance Request

Problems happen. The dishwasher leaks, the heater doesn’t heat, or the air conditioner only makes noise. A maintenance request helps ensure that your landlord (or the building’s management company) does something about the issue in your rental unit.

To make sure the issue is addressed properly and in a timely fashion, your maintenance request should contain useful information and be thorough. The more helpful and specific the information, the more likely your maintenance request receives an appropriate resolution.

1. Call As Soon As Possible

Call your landlord or property manager shortly after you’ve noticed an issue. Read your rental agreement to ensure you call the right party. Calling an out-of-town landlord is far less efficient than calling a maintenance person or site manager within minutes of your rental.

If the situation is an emergency, such as a broken pipe causing a flooded bathroom, look for an emergency maintenance phone number on your rental agreement, and call it immediately.  

If it’s not an emergency, let the landlord or site manager know whether the maintenance crew can enter your apartment while you’re away. If you prefer to be home when the work takes place, offer a block of several hours in which the work can take place.

2. Follow Up in Writing

If you request is addressed within two days (or within the time the landlord or manager said it would be handled) — great — your work is done!

If not, or if you left a message via voicemail and haven’t heard back within 24 hours, it’s time to put your request in writing. The Cleveland Tenants Organization offers a simple notice to correct conditions. A more formal request form is available through the Tenants Union of Washington State. Here’s what to do:

  • Fill out all the required information and spell out in specific detail exactly what needs repaired in your apartment.
  • Include written notice of when you first placed a call requesting repairs.
  • Mail (or drop off) the notice to the landlord or property manager (whomever is indicated in your original rental agreement).
  • Send the notice via certified mail, or take the letter to the post office and pay for postage directly with a postal clerk. That way, you can get a receipt that has tracking information. (A stamped letter dropped into a mailbox isn’t trackable. You’ll have no proof that the other party received the letter.)
  • Have the person sign a piece of paper stating that they received the letter. This applies if you dropped the letter off directly to the person in charge of handling your request. (Prepare this in advance and take it, along with a pen.)
  • Keep written records and proof of all maintenance requests and communications regarding the maintenance issue.

3. Wait the Proper Amount of Time

In many cases, maintenance issues are taken care of within 48 hours, but the legally required time frame varies by state. For instance, in Washington State, serious issues such as no hot water or electricity must be dealt with within 24 hours. But 72 hours is acceptable for a refrigerator or oven repair. If you’re concerned that repairs are not happening in a reasonable amount of time, look up your state’s laws here.

4. Consider Dealing With Minor Issues Yourself

Minor issues, such as a small hole in the carpet are not required to be fixed.

A landlord is legally required to keep the property in habitable condition. But minor repairs such as a dripping faucet or a small hole in the carpet are not required repairs, according to a tenant’s rights article on FindLaw. You may not be able to force the landlord to handle such repairs, but a well-written request pointing out the benefits of repair can greatly help your cause. For instance, spell out that a running toilet or dripping faucet wastes water, leading to an increasing water bill that wastes the landlord’s money.

Bottom Line

Even if you have a great relationship with the property manager, a written request matters more than a verbal request. This is true even when renting from an individual that you see nearly every day, such as a duplex owner that lives in the other unit of the duplex. A written and dated maintenance request leaves proof of the issue in case the responsible party takes a while before doing anything about it.

No matter what your reason for submitting the request, be sure to make it look as professional as possible. Consider typing it out instead of writing it out by hand so there’s no question of legibility. If you do all these things and submit the request to the proper party (as spelled out in your rental agreement), your maintenance issue should soon be resolved.

Credit to Kathy Adams

Kathy is an award-winning investigative journalist, not to mention a writer, brand blogger, decor/DIY expert, renter, commercial landlord. She also writes for brands such as Behr, Kroger, Canon and Black+Decker on topics pertaining to home and apartment decorating and maintenance.

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How to Handle Noise Complaints from Neighbors

If you rent out a house in the middle of nowhere, you can rent to the noisiest tenants imaginable. Why? Because no one can hear them.

But if you rent to tenants who will live in close proximity to other people, you hope they’ll respect their neighbors’ right to quiet.

If you rent to noisy tenants, a few things might happen. You might receive a formal complaint from a building manager, a nasty email from the neighborhood HOA, or a nuisance complaint from the city if a neighbor complains to the police. If you don’t do anything about the complaints, you could receive fines until you do something.

So what should you do if you get complaints that your tenants are so loud they’re disruptive?

Determine Whether the Complaint Is Valid

Before you confront your tenant, find out the nature of the noise complaint. Your tenant could very well be causing a disturbance, but it’s just as likely that the complainant isn’t warranted. Tenants are allowed to live their lives, and sometimes that includes making noise.

Your job is to determine whether your tenant is crossing the line by being excessively noisy.

If your jurisdiction places a limit on noise decibel levels, then your tenants should not exceed this level. If your rental property is subject to noise laws and you receive a complaint, ask the department that issued the complaint to come out and measure the noise levels to determine whether there is a valid reason for the complaint.

If you don’t have regulations, you can use some common sense measures to evaluate whether your tenants are the problem or whether the complaining neighbor is just being fussy.

Here are some examples:

  • Dinner Parties
    Having people over for a get together that ends by 11 p.m. is not complaint-worthy, but regular loud parties that go late into the night are a problem.
  • Noisy Feet
    Tenants walking around their own apartment, no matter what time of day or night, is not complaint-worthy from a downstairs neighbor, but if your tenant is jumping rope or acting out their own WrestleMania session at midnight, that’s valid.
  • Barking Dogs
    A dog that barks occasionally is not complaint-worthy, but a dog that barks incessantly all day or night is.
  • Loud Arguments
    Disagreements between partners are bound to happen, and an occasional argument is not complaint-worthy, but a nightly screaming match is.

If the Noise Complaint Isn’t Valid

Let the complaining party know that you have researched the noise complaint. Tell them what you did to determine whether your tenant is guilty of a noise violation or not. If you found out your tenant didn’t do anything wrong, let the complainant know that you didn’t find any evidence to suggest the complaint was warranted.

If the Noise Complaint Is Valid

If you’ve received multiple complaints from a variety of sources, your tenant is probably being too noisy. You might also wish to witness for yourself whether the complaints are valid by driving by your rental property and seeing for yourself.

You need to address this issue with your tenant immediately. If your tenant is being too noisy and interfering with the neighbors’ peace and quiet, you should tell your tenant to keep the noise at acceptable levels. Explain the problem and what you expect your tenant to do to resolve the problem.

Sometimes the resolution is easy. If a downstairs neighbor complains about noise coming from upstairs, for example, put down area rugs. If your tenant listens and stops the noisy behavior, problem solved. If not, and the complaints continue, you may need to evict.

Have a Clause in Your Lease

You can protect yourself from noise problems by including a noise, or quiet hours, clause in your lease. That way, if your tenant violates the noise clause, you can act based on the lease terms, such as fining them if you receive a valid noise complaint.

Here’s a sample of a noise clause from a lease, courtesy of the University of Rhode Island.

Note: This lease pertains to university students in the state of Rhode Island. You can, however, personalize your lease to meet your needs. Please consult a lawyer when preparing your lease.

Screen Tenants

The best way to ensure you’ll rent to tenants who won’t cause trouble is to screen them first. Run a background check and check references to determine whether potential tenants have a history of complaints against them. I use Cozy tenant screening, and I recommend it.

Bottom Line

If you get complaints about a noisy tenant, you need to do something about it. Don’t rush to judgment by automatically blaming your tenant. But don’t ignore the complaints, either. It’s best to come up with a compromise that everyone can live with.

Now, peace out everyone.

Please let us know in the comments your experience with noise and how you handled it!

Credit to Laura Agadoni

Laura is a landlord, journalist, and author of New Home Journal: Record All the Repairs, Upgrades and Home Improvements During Your Years at…. Her articles appear in various publications such as Trulia, The Houston Chronicle, The Motley Fool, SFGate, Zacks, The Penny Hoarder, and loanDepot.

homes for rent, homes for sale,
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